Shipping & Delivery

We work with international suppliers from the United States, Europe, and Asia to ensure the best prices and highest quality.

Our suppliers ship products directly from the factory to your address.

Estimated delivery time ranges from 7 to 23 business days.

We carefully select suppliers based on price, quality, and efficient shipping times.

If the estimated delivery time has passed, we recommend contacting the postal service (Correios) to check the reason for the delay.

If the postal service does not have your package, please contact us immediately so we can verify the situation with our suppliers.

If a logistics issue is confirmed, we will process a full refund of your purchase promptly after verification.

Your tracking code will be sent via email within 5 to 10 business days after order confirmation.

If your order was placed using a bank slip (boleto), the payment confirmation may take up to 5 business days.